How to implement BreadCrumbs BETA

The "BreadCrumbs" feature looks to improve real-time visibility of performance-impacting and error conditions for media streaming with AMD.

What does it do?

BreadCrumbs allow us to quickly find two things:

  1. It helps us help you troubleshoot problems. Troubleshooting streaming issues typically requires that you contact us and provide client-side and Edge IP information, and we consult log information, along with some amount of back and forth communication to diagnose the issue. BreadCrumbs provides more real-time visibility into the Akamai network, to better help us in troubleshooting your issues.. While Akamai support can simply look at a specific line in a specific log file to identify a problem they have to locate this "specific" content in the logs. With BreadCrumbs, a potential problem is specifically written as a BreadCrumbs line in the logs, making it easier to locate.
  2. Leverage BreadCrumbs data via your player. If your media player can support it, you can configure your player to get real-time insight regarding the Akamai network. BreadCrumbs includes data such as network health and the location in the Akamai network ("geo") used to serve content. You can aggregate this data from your player to a central location for review.
Note: The actual root cause of an issue may not always be identifiable via BreadCrumbs.

The bottom line

BreadCrumbs provides per HTTP transaction visibility into the Akamai platform—regardless of how deep within that platform—and simplifies log review for troubleshooting.