Retrieving the Conductor Log for Support

The Conductor.log file contains information that may be pertinent to Technical Support. Use the following OS-specific instructions to retrieve the log file.

  • In Mac OS X – With the Conductor menu active on the OS X menu bar, select View log contents. In Mac OS X, this file is located in ~/Library/Logs/CloudTest Conductor.


In Windows – Locate the Conductor in the task bar and click to select View log contents from the popup menu. In Windows, this file is located in the install folder.



  • In Linux – Locate the Conductor log via the View log contents command in the Conductor UI. In Linux, this file is located in the ~/.conductor folder.