Error codes

Error codes are displayed in the EdgeWorkers Management application to keep users informed about limitations and issues. These error codes are also useful when troubleshooting with support.

Send an email to edgeworkers@akamai.com for more information about an error message or for help troubleshooting an issue. You can also contact your account team directly whenever you need to.

Permission errors
Error Code Error Message More Information
EW0011 You don’t have permission to access an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers User Guide. See Token or permission error for more information.
EW0012 You don’t have permission to access a version. For information on how to grant permissions see the EdgeWorkers User Guide. See Token or permission error for more information.
EW0013 You don’t have permission to access an activation. For information on how to grant permissions see the EdgeWorkers User Guide. See Token or permission error for more information.
EW0014 You don’t have permission to create an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers User Guide. See Token or permission error for more information.
EW0015 You don’t have permission to create a version. For information on how to grant permissions see the EdgeWorkers User Guide. See Token or permission error for more information.
EW0016 You don’t have permission to activate a version. For information on how to grant permissions see the EdgeWorkers User Guide. See Token or permission error for more information.
EW0101 Access to the production network is not available. Contact support for more information. See Token or permission error for more information.
Validation errors
Error Code Error Message More Information
EW1001 We’re unable to process your request at this time. Contact support to resolve this issue.
EW1002 We’re unable to process your request at this time. Contact support to resolve this issue.
EW1011 This version has already been activated for the selected EdgeWorker ID. See View the activation history of a version for more information.
EW1021 This version is currently activating. See View the activation history of a version for more information.
EW1022 This version is already active. Only one version can be active at a time. See View the activation history of a version for more information.
EW1101 The compressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. See the Limitations section for more information.
EW1103 The gzip format of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. See Create a code bundle for more information.
EW1104 The uncompressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. See the Limitations section for more information.
EW1105 The tar archive of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. See Create a code bundle for more information.
EW1106 The EdgeWorkers code bundle is missing mandatory files. Review the contents of the code bundle and upload it again. See the EdgeWorkers User Guide for more information. See Create a code bundle for more information.
EW1107 The EdgeWorkers code bundle contains an invalid manifest file. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. See Create a code bundle for more information.
EW1108 The script syntax of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. See Create a code bundle for more information.
EW1201 The EdgeWorkers code bundle failed to run. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. See Create a code bundle for more information.
Nonexistent Resource errors
Error Code Error Message More Information
EW2001 This Group doesn’t exist. Contact support for more information.
EW2002 This EdgeWorker ID doesn’t exist. Contact support for more information.
EW2003 This version doesn’t exist. Contact support for more information.
EW2004 This activation doesn’t exist. Contact support for more information.
Limits
Error Code Error Message More Information
EW3001 This account has reached the limit of activations on this network. Contact support for more information.
Server errors
Error Code Error Message More Information

EW4001

EW4100

EW4101

EW4102

EW4103

EW4104

EW4111

EW4113

EW4114

EW4121

EW4122

EW4123

EW4124

EW4131

EW4132

EW4133

EW4141

EW4201

EW4202

EW4203

EW4204

EW4301

EW4302

EW4303

EW4501

EW4502

EW4504

EW4505

EW4511

EW4601

EW4611

We’re unable to process your request at this time. Contact support to resolve this issue. Contact support for more information.