Error codes
Error codes are displayed in the EdgeWorkers Management application to keep users informed about limitations and issues. These error codes are also useful when troubleshooting with support.
Send an email to edgeworkers@akamai.com for more information about an error message or for help troubleshooting an issue. You can also contact your account team directly whenever you need to.
| Error Code | Error Message | More Information |
|---|---|---|
| EW0011 | You don’t have permission to access an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers User Guide. | See Token or permission error for more information. |
| EW0012 | You don’t have permission to access a version. For information on how to grant permissions see the EdgeWorkers User Guide. | See Token or permission error for more information. |
| EW0013 | You don’t have permission to access an activation. For information on how to grant permissions see the EdgeWorkers User Guide. | See Token or permission error for more information. |
| EW0014 | You don’t have permission to create an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers User Guide. | See Token or permission error for more information. |
| EW0015 | You don’t have permission to create a version. For information on how to grant permissions see the EdgeWorkers User Guide. | See Token or permission error for more information. |
| EW0016 | You don’t have permission to activate a version. For information on how to grant permissions see the EdgeWorkers User Guide. | See Token or permission error for more information. |
| EW0101 | Access to the production network is not available. Contact support for more information. | See Token or permission error for more information. |
| Error Code | Error Message | More Information |
|---|---|---|
| EW1001 | We’re unable to process your request at this time. | Contact support to resolve this issue. |
| EW1002 | We’re unable to process your request at this time. | Contact support to resolve this issue. |
| EW1011 | This version has already been activated for the selected EdgeWorker ID. | See View the activation history of a version for more information. |
| EW1021 | This version is currently activating. | See View the activation history of a version for more information. |
| EW1022 | This version is already active. | Only one version can be active at a time. See View the activation history of a version for more information. |
| EW1101 | The compressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. | See the Limitations section for more information. |
| EW1103 | The gzip format of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. | See Create a code bundle for more information. |
| EW1104 | The uncompressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. | See the Limitations section for more information. |
| EW1105 | The tar archive of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. | See Create a code bundle for more information. |
| EW1106 | The EdgeWorkers code bundle is missing mandatory files. Review the contents of the code bundle and upload it again. See the EdgeWorkers User Guide for more information. | See Create a code bundle for more information. |
| EW1107 | The EdgeWorkers code bundle contains an invalid manifest file. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. | See Create a code bundle for more information. |
| EW1108 | The script syntax of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. | See Create a code bundle for more information. |
| EW1201 | The EdgeWorkers code bundle failed to run. Review the code bundle for errors and upload it again. See the EdgeWorkers User Guide for more information. | See Create a code bundle for more information. |
| Error Code | Error Message | More Information |
|---|---|---|
| EW2001 | This Group doesn’t exist. | Contact support for more information. |
| EW2002 | This EdgeWorker ID doesn’t exist. | Contact support for more information. |
| EW2003 | This version doesn’t exist. | Contact support for more information. |
| EW2004 | This activation doesn’t exist. | Contact support for more information. |
| Error Code | Error Message | More Information |
|---|---|---|
| EW3001 | This account has reached the limit of activations on this network. | Contact support for more information. |
| Error Code | Error Message | More Information |
|---|---|---|
|
EW4001 EW4100 EW4101 EW4102 EW4103 EW4104 EW4111 EW4113 EW4114 EW4121 EW4122 EW4123 EW4124 EW4131 EW4132 EW4133 EW4141 EW4201 EW4202 EW4203 EW4204 EW4301 EW4302 EW4303 EW4501 EW4502 EW4504 EW4505 EW4511 EW4601 EW4611 |
We’re unable to process your request at this time. Contact support to resolve this issue. | Contact support for more information. |