Run diagnostics inside EAA Client

Learn to run diagnostics inside EAA Client

The Run Diagnostics function examines the status of the installation, connectivity, components, and configuration downloads from the EAA solution. Green check marks indicate success and red x marks indicate failure.

How to

  1. Right-click the EAA Client icon on the Windows desktop toolbar or the Mac menu bar.
  2. Click EAA Client icon > Open EAA Client.
  3. Click Diagnostics > Run Diagnostics.
  4. If the installation is okay, all of the configurations are downloaded from EAA, and components are okay, you will see green check marks to indicate success.
  5. If any of the diagnostic results are unsuccessful, or marked with a red X, perform: