Configure endpoint protection software to allow EAA Client traffic
- Whitelist EAA Client executables.
- Create bypasses for the firewall
- Configure your endpoint protection software
- Allow certain IPs to ensure connectivity to EAA connectors.
Whitelist EAA Client executables
If your machine has any endpoint protection software installed, you will need to allow these EAA Client executables based on your operating system.
- C:\Program Files\EAAClient\EAAClient.exe
- C:\Program Files\EAAClient\resources\elevate.exe
- C:\Program Files\EAAClient\wapptunneld.exe
- C:\Program Files\EAAClient\winhttp.exe
- C:\Program Files\EAAClient\autoupdate-windows.exe
- C:\Program Files\EAAClient\uninstall.exe
- C:\Program Files\EAAClient\wapprun.exe
- C:\Program Files\EAAClient\wapprestart.bat
- C:\Program Files\EAAClient\wappdelclientexe.bat
- C:\Program Files\EAAClient\wapphide.vbs
- C:\Program Files\EAAClient\wapprun.bat
- C:\Program Files\EAAClient\wappstart.bat
Otherwise, the path for these executables will change based on your installation directory.
Create bypass rules for firewall
|Inbound or Outbound||Source or Destination||Protocol/Port|
Configure Symantec EndPoint Protection
Here is an example of the rules setting for Symantec Cloud Endpoint Protection software to let the EAA Client communicate with the EAA Management Portal.
Allow certain service IPs to ensure connectivity to EAA connectors
To have proper connectivity from EAA Cloud to the connector, the EAA IT administrator should allow certain IPs please contact support for further assistance.