Copy device ID, user name, IdP, and version of EAA Client
Learn to copy the ID and version of the EAA Client , user name, IdP on your laptop.
Device ID, IdP and version are useful to debug issues and provide information to the help desk. Admin might also note down the end-user’s name.
- Right-click the EAA Client icon on the Windows desktop toolbar or the Mac menu bar.
- Click EAA Client icon .
- Click .
- Hover over the symbol () next to Troubleshoot your device, click the tooltip Click to copy device id.
- In the EAA Client Settings section, at the top, hover over the symbol () next to Version, and click the tooltip Click to copy version.
- Note down the IdP name and user name.