EAA Client application for mobile devices

Mobile device users may download the EAA Client mobile app for iOS or Android from respective app stores. Your mobile device must be running iOS 11 or later, or Android 6 or later. The EAA Client mobile app includes Device Posture capabilities that ensure devices accessing enterprise applications comply with organization’s security policies.
Note: While using the EAA Client for mobile app, device posture access controls will only apply to web based applications.

Before you begin

Your mobile device must be running a supported OS version to install the application.

How to

  1. Go to the Apple App Store or Google Play Store on your device and search for Akamai EAA Client.
    Device type Client name Location
    iOS Akamai EAA Client Apple App Store
    Android Akamai EAA Client Google Play Store
  2. Download the app and make sure the installation is successful.
  3. Tap on the EAA Client Mobile App icon to launch the application. The Welcome page appears.

  4. Click Continue to start the configuration.

    When the configuration completes, the Pairing page appears.

  5. Click Get Started!.

    This finishes the configuration by pairing your device with your organization. Next you are prompted to verify your identity on the Activation page.

  6. Click Scan on the Activation page to scan the QR code.
    Note: Contact your Enterprise Solution Engineer or AkaTech Support team to obtain the QR Code image corresponding to your identity provider configuration. This code does not contain any private information.

    The QR code can then be shared with your organization’s EAA Client mobile app users to complete the activation process.

  7. After the code is verified, click Continue.
    This authenticates the code against the EAA identity provider (IdP).
  8. When prompted, enter your credentials and log in on the browser provided by the EAA Client application.
  9. After successful authorization the homepage appears, providing you with the status for:
    • Biometric ID status
    • EAA Client version
    • Mobile EAA Client
    • OS version
    • Screen lock status

    From the home page, you can also click Diagnostics to check the system.

  10. The EAA Client application with Device Posture is running. You can now access application from your browser.

Next steps

Configure device risk assessments