How to invite or re-invite users to the EAA service.
Add users to EAA by inviting them to the
Cloud Directory. They receive an email with a link to activate
their account. If a user is unable to activate their account, the email link may have
expired. An EAA admin cannot check to see if the link has expired. If you suspect the
link has expired, re-invite the user.
How to
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Log in to the EAA Management
Portal as an administrator.
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From the top menu bar select .
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Locate the Cloud Directory card and click Groups.
The Cloud Directory groups page appears.
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Locate the “Admins” group and click Group
membership.
The user membership page for the group appears.
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To add a user to the group, click + Add user(s).
Optionally, in the search field, type a user’s name, hit enter, then click
+ Add user(s).
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To remove a user from the group, locate the user and click
Delete.
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Return to the Cloud Directory card and click Sync.
What you should see
The user receives an email from EAA with a link to activate their account.
Next steps
If you need to continue
troubleshooting, see Troubleshooting overview and tips.