Access the remote desktop application

As an administrator, you can access the remote desktop application from Enterprise Application Access (EAA) and view it as an end user.

Depending on the settings that you or an administrator configured in EAA for the remote application, an end user may be able to perform certain actions in the remote desktop such as copy and paste content.

After an end user logs in, EAA provides a pulsing remote desktop icon that an end user can click to apply display settings.

How to

  1. Click the Applications tab in the top menu bar.
    The Application page appears.
  2. Locate the application you wish to access.
  3. Click the domain link.
    The RDP portal opens in a new tab.
  4. Enter your RDP login credentials. If you configured an application to start when the end user logs in or you a configured that only a single application be available for end users to access, the remote application is the only one the user can access, the remote application appears. The pulsing remote desktop icon also appears. When you click this icon, you can modify the RDP client display settings.

Next steps

Configure RDP client display settings. See Configure RDP client display settings.