Download files from the RDP Portal

If you enabled file sharing in Enterprise Application Access (EAA), end users can download files to their local computer from the remote desktop.

This procedure is performed by an end user on the remote desktop. As an administrator, you can also access the application and perform these steps.

How to

  1. Copy the files that need to be downloaded to the LOCALSHARE drive. In the remote desktop, end users will see an attached drive with the name LOCALSHARE.
  2. Click the pulsing computer icon.
  3. Click Files. A dialog appears that lists files located in the LOCALSHARE.
  4. Locate the file that you want to download and click the download icon. The file is downloaded to your local computer.