To learn more about installation requirements and how to create, download, install, and approve connectors in different environments see Connectors. Some common problems you might encounter include:

• Connector deployment. The deployment of your EAA connector from the virtual machine (VM) can fail. For a list of supported virtual machine (VM) software versions see Connector-to-VM and cloud platform compatibility matrix. To troubleshoot:
  • Deploy a VMware vSphere Client using ESX or ESXi version 6.5 or later
  • Deploy a VMware vSphere Client using ESX or ESXi versions earlier than 6.5
  • Troubleshoot the VMware ESXi error: Failed to deploy VM: postNFCData failed
  • Troubleshoot the VMware ESXi error: VMware ESXi Embedded Host Client compressed disk image error
  • Troubleshoot an Amazon Web Services connector

• Connector connectivity. The connection between your EAA connector and application may fail, making the application unreachable. To troubleshoot:
  • Check connector connectivity in the connector console
  • Check for a connector that is unreachable
  • Review the Common reasons for connector check-in failure
  • Enable or disable remote debugging for a connector
  • Test connector connectivity to applications with troubleshooting tools
  • Run a connector troubleshooting utility