Add or remove users from the Cloud Directory admins group

How to manage the Cloud Directory Admins group.

If a user is unable to log in to the EAA Management Portal, complete this procedure to make sure that the user is part of the Cloud Directory admin group.

How to

  1. Log in to the EAA Management Portal as an administrator.
  2. From the top menu bar select Identity > Directories.
  3. Locate the Cloud Directory card and click Groups.
    The Cloud Directory groups page appears.
  4. Locate the Admins group and click Group membership.
    The user membership page for the group appears.
  5. To add a user to the group either click + Add user(s) or type a user's name in the search field, hit enter, then click + Add user(s).
  6. To remove a user from the group, locate the user and click Delete.
  7. Return to the Cloud Directory card and click Sync.

Next steps

If you need to continue troubleshooting, see Troubleshooting overview and tips.