Enable service/debug mode
An Enterprise Application Access (EAA) administrator can enable service/debug mode to allow Akamai to troubleshoot an issue. This setting gives an Akamai internal user write access to your organization’s EAA account.
Note: Service/debug mode is not available to Trial customers
Note: This is different than the function of remote debugging connectors. To learn more about troubleshooting connectors, see Enable or disable remote debugging for a connector. E
- Log in to the Enterprise Application Access (EAA) Management Portal as an administrator.
- From the top menu bar click .
- To enable, select Enable Service/Debug Mode. To disable, deselect the field.
Click Save & Exit.
An edit icon appears at the top of the application to indicate that debug mode is enabled.