Troubleshoot application access denied

How to make sure user's have access to applications.

Complete this procedure if a user’s access to an application is denied.

How to

  1. Make sure the user’s directory group is assigned to the application. See Assign a directory to an application.
  2. Make sure the application access control rules are not blocking application access. See Access control rules.

Next steps

If you need to continue troubleshooting, see Troubleshooting overview and tips.