Identity provider health and deployment status

Interpret the health and deployment status of the identity provider based on icons in the EAA Management Portal.

The identity provider (IdP) health status and deployment status information is available throughout the EAA Management Portal UI. You will find this information in a few places such as:
  • IdP card. Navigate to Identity > Identity providers > [Your IdP card]. The health and deployment statuses are independent of one another and both appear as icons on the IdP card.
    IdP card with health and deployment status indicators

    To determine the health status of an IdP, locate the IdP card and hover your cursor over the cloud symbol, which is the IdP health status indicator. Red indicates that the IdP is down and green indicates that the IdP is up.

    To determine the deployment status of an IdP, locate the IdP card and look at the airplane symbol, which is the IdP deployment status indicator. It can be in these states:
  • IdP deployment status page. Navigate to Identity > Identity providers > [Your IdP card] > Settings > Deployment > ..
    IdP deployment status page with IdP not ready status

    For more information on troubleshooting IdP errors in the IdP deployment status page, see Troubleshoot IdP configuration errors from the IdP deployment status page.

  • Application deployment status page Navigate to Applications > [Your application card] > Settings > Deployment > .
    Application deployment status page with IdP configuration error message

    For more information on troubleshooting IdP errors in the application deployment status page, see Troubleshoot IdP configuration errors from the application deployment status page.