Report a threat

When Enterprise Threat Protector (ETP) does not detect a domain is a threat, the Indicator Search page indicates that the domain is not known to host harmful content. As an administrator, ETP allows you to report that a domain is a potential threat.  You can send Akamai analysts a message with supporting information or evidence. You will receive a response within three business days.

How to

  1. Do one of the following:
    • In the navigation menu, select Monitoring > Events. Depending on the type of events you want to view, click the Threat Events or the AUP Events tab.
      Note: If you are trying the new Enterprise Center interface, in the navigation menu, select Threat Analytics > Events. Depending on the type of events you want to view, select Threat Events or AUP Events.

      If the Domain dimension is selected, hover a domain in the Top 6 Domains area and click Domain Details. You can also click a domain on the page and click More Details from the menu. You are redirected to the Indicator Search page. If the domain is not known to host harmful content, a message appears with a link that allows you to report the domain as a potential threat.

    • Select Intelligence > Indicator Search
      Note: If you are trying the new Enterprise Center interface, in the navigation menu, select Threat Analytics > Indicator Search.
  2. Click Report Threat.
    A dialog appears.
  3. In the Email field, enter your email address.
  4. In the Message field, enter supporting information.
  5. Click Done.