Reset a user’s one-time password
You can reset the one-time password (OTP) for a user. After you reset the user’s password, the user receives an email with instructions and a link to reset their password.
You can perform this procedure on any directory type.
- In the Enterprise Center navigation menu, select .
- Click the directory with the user that requires a new one-time password.
- Locate and hover over the user that you want to set with a one-time password.
- Click the key icon.
- Click Yes to confirm the password reset. The user receives an email to reset their password.