If you need to roll back an ETP Client
upgrade, you approve the previous version of the client. This removes the approval
associated with the upgrade. You can then enable the Roll Back ETP Client
setting in the ETP Client Configuration tab. Roll back is available with version 2.1.0
and later. You cannot roll back to a version that is earlier than 2.1.0.You must be a super administrator or a delegated administrator to perform this
task.
How to
-
In the navigation menu, select
. Click the ETP Client
tab.
Note: If you are trying the new
Enterprise Center interface, in the navigation menu, select .
-
Approve the previous ETP Client
version:
-
In the Versions
Management tab, locate the file for your operating
system. Depending on your operating system, you can also click the
Win or Mac tabs
to filter ETP Client versions.
-
Hover over the client
and click the Approve icon.
-
For the version that you
approved, select how you want to update the ETP Client software. You can select
one of these options:
- On
Demand. End users are prompted to upgrade ETP Client. They
can select to be reminded about the update in 1, 3, or 7 days.
- Force
Upgrade. ETP Client automatically upgrades. This option
does not require that the end user start the update process.
-
Click the Configuration tab.
-
Enable Roll Back ETP
Client.
-
Click Save.