Application visibility and control categories

In addition to Acceptable Use Policy (AUP) categories, these additional categories are also available when you configure application visibility and control (AVC) in a policy. For more information on AUP categories, see Acceptable use policy categories.
Category Description
Collaboration and Online Meetings Cloud applications that offer online communication and collaboration services such as online meetings, Internet telephony, messaging, voice over IP (VoIP), and more.
IT Services Cloud applications that offer IT services, such as device and identity management.
Productivity and CRM Tools Cloud applications that offer productivity and management tools. This includes customer relationship management (CRM) tools.
Sales and Marketing Cloud applications that offer sales and marketing tools.
System and Development Cloud applications that offer system and development tools.
Internet Utilities Cloud applications that offer general Internet services and utilities.
Document Management Cloud applications that secure document information, such as data in an electronic form.