Install a time-based one-time password applications on a mobile device
To use an authentication token, users must download and install one of the following
time-based one-time password (TOTP) applications on a mobile device:
Application | Operating System | Link to support documentation |
Google Authenticator | Android, iOS, BlackberryOS | https://support.google.com/accounts/answer/1066447?hl=en |
Microsoft Authenticator | Windows Mobile | Not available |
Note: Make sure the user’s device
is not in “Do not disturb” mode. This may prevent the user from receiving
authentication text messages or pop-up notifications.