Supported operating systems
An ETP super administrator downloads ETP Client from the Versions Management tab
of the ETP
Client page. These operating systems are supported:
- Microsoft Windows: 10, 7
- Mac: macOS Big Sur, macOS Catalina
Note: On macOS Big Sur, ETP Client
may show an unprotected status when routers or wireless networks are configured to
send IPv6 stateless address auto-configuration (SLAAC) messages. While a user can
still use the Internet in this situation, ETP threat protection may be temporarily
disabled on the user's computer. Akamai is currently
investigating a solution for this issue. However, you can work around it by
completing one of these steps:
- Disable IPv6 on computers with macOS Big Sur.
- Disable IPv6 SLAAC messages on routers and configure the routers to use DHCPv6.
An ETP super administrator can access and download the latest version of the client, as well as previous versions.