Emails

Identity Cloud transactional emails include the following:

emailAddressChanged

This email is sent when a user changes their email address from the editProfile screen. It includes the {*verify_email_url*} JTL tag used to generate a unique email verification link.

Rendered Email

Next Screens

Condition Next Screen
User clicks link in email and verification_code is accepted. verifyEmailSuccess
User clicks link in email and verification_code is not accepted. verifyEmail

passwordRecover

This email is sent when a user submits a valid email address on the forgotPassword screen. It includes the {*password_recover_url*} JTL tag used to generate a unique link with authorization code.

Rendered Email

Next Screens

Condition Next Screen
User clicks link in email and code is accepted. resetPassword
User clicks link in email and code is not accepted. resetPasswordRequestCode

accountDeactivated Email

This email is sent when a user deactivates an account from the confirmAccountDeactivation screen accessible from the editProfile screen.

Rendered Email

Next Screens

There are no screens that follow the accountDeactivated email.

registrationVerification

This email is sent when a user registers with an unverified email address from the traditionalRegistration or the socialRegistration screens. It may also be sent when a user selects to resend a verification email with a link that has expired or that was never received. It includes the {*verify_email_url*} JTL tag used to generate a unique email verification link.

Rendered Email

Next Screens

Condition Next Screen
User clicks link in email and verification_code is accepted. verifyEmailSuccess
User clicks link in email and verification_code is not accepted. verifyEmail