Set up an alert notification

Communicate performance issues to your colleges and operations team.

How to

  1. Select a notification type. Specify the details that you want to include in the notification:
    • Notify User(s). Lets you use email for notifications.
      Note: mPulse auto-fills your email address in the To field and the severity level and the alert’s name in the Subject line. You can remove or change this information if you want.

      To set up an email notification:

      1. Select Notify User(s).
      2. Enter the email addresses of the users you want to receive the notification.
      3. In the Message field, enter the text that you want to include in the email.
      4. From the Attributes list, drag the attributes that you want to include in the notification to the Message field. An attribute’s value at the time of the alert appears in the text. An attribute’s value at the time of the alert appears in the text.
      5. From the Dashboards list, drag the dashboards that you want to include in the notification to the Message field. Dashboards appear as links or as images in the text.
    • Call Webhook. Lets you use a web service call for notifications.
      To set up a webhook call:
      1. Select the method to call the webhook. mPulse supports GET, POST, PUT, DELETE, or HEAD.
      2. In the URL field, enter the URL for the webhook.
      3. In the Headers field, enter the required headers for the webhook URL.
      4. From the Attributes list, drag the attributes that you want to include in the notification to the URL field. An attribute’s value at the time of the alert appears in the text. An attribute’s value at the time of the alert appears in the text.
      5. From the Dashboards list, drag the dashboards that you want to include in the notification to the URL field. Dashboards appear as links or as images in the text.
        Note: When using the POST or PUT method, you can add text and drag attributes and dashboards to the request body.
    • PagerDuty. Lets you use the PagerDuty service for notifications.

      To set up a PagerDuty service.

      1. In the Service API Key field, enter your PageDuty Events API integration key. For instructions on how to retrieve your integration key, visit PagerDuty Events API: Getting Started.
      2. Enter a descriptive comment about the notification if you want.
      3. From the Attributes list, drag the attributes that you want to include in the notification to the Description field. An attribute’s value at the time of the alert appears in the text. An attribute’s value at the time of the alert appears in the text.
      4. From the Dashboards list, drag the dashboards that you want to include in the notification to the Description field. Dashboards appear as links or as images in the text.
      5. In the Details field, select the items that you want to include in the notification. Environment, Tenant, and the Alert Name are preset. Deselect them if you don’t want this information to appear in the notification.
    • Slack. Lets you integrate with Slack instant messaging for notifications.

      To set up a Slack notification:

      1. In the Slack Webhook URL, enter the Slack incoming webhook URL. For instructions on how to set up an incoming webhook, visit Incoming WebHooks for Slack.
      2. In the Channel field, enter the channel name in Slack where you want the notification to appear.
      3. From the Attributes list, drag the attributes that you want to include in the notification to the Message field. An attribute’s value at the time of the alert appears in the text. An attribute’s value at the time of the alert appears in the text.
      4. From the Dashboards list, drag the dashboards that you want to include in the notification to the Message field. Dashboards appear as links or as images in the text.

      For more information on integrating with Slack, visit Slack API: Incoming WebHooks.

  2. To add another action, click the plus sign at the bottom of the dialog.
  3. Click Save to store and turn on the alert notification in the Central screen.