About mPulse alerts

Use mPulse alerting to track changes to your website. Get timely notifications about your visitors’ experience.

mPulse alerts are notifications that you define. Alerts help you to detect and identify performance issues on your site. With mPulse alerting, you can set up alert conditions using the mPulse built-in data attributes or custom attributes. For example, a threshold at a specific severity level on page load time or a beacon count. If the app or domain exceeds the threshold, the alert triggers and mPulse notifies the operations team.

You can add data attributes and dashboards to notifications. Use email, PagerDuty, Webhook or Slack to deliver your alert notifications.

Alert types

mPulse includes the following alert types.

Static
With static alerts you can set up a threshold-based alert that translates a concept like “The servers are down.” or “The pages are too slow.” into specific conditions that trigger notifications to your operations team.

A red icon next to the alert means that the incoming data meet the threshold condition that you set for the alert. The alert stays red until the condition no longer applies. For example, if you change the threshold or the data no longer meet that threshold. The alert is green as long as the incoming data does not meet the alert threshold condition. You can embed alerts in your custom dashboards with the Alerts History widget.

Anomaly detection
With anomaly detection, you select a metric to be monitored and the system determines the specific conditions that trigger an alert based on real data and send a notification to your operations team when an alert is triggered.

Similar to the static alert, a red icon next to the alert means that the incoming data does not lie within the determined range of normal behavior. The alert stays red until the condition no longer applies.

The mPulse Alert API lets you trigger and clear alerts from an external source using a service call. For example, if mPulse detects an anomaly from a third-party, a webhook URL call triggers an alert.

After you create and save an alert, it appears in the Central screen. The Alerts main viewing area. mPulse enables the alert An Alert must be active (enabled) to send a notification when the alert triggers. Click the checkbox in the Enabled column to turn on or off the notification.

mPulse gives you ready access to a variety of user and administrative actions such as change owner and permissions. Right-click the alert to see the available actions.

The History tab lists the alerts that have triggered over time. To sort the columns, click on the headings. Legacy alerts are only visible to Akamai approved tenants. For more information on legacy alerts, contact your account representative.