Aspera Client installation

To use Aspera, you need the "Aspera Client" application (or an equivalent).

You must obtain it from us and install it on the client system that you want to use to upload content to NetStorage. Installing it is a multiple phase process.

Are you already an Aspera customer?

If you have purchased a supported product directly from Asperasoft, you don't need to install our version of the client.

Aspera offers the “Desktop Client” application (http://asperasoft.com/software/client-options/desktop-client/). Existing installations of this tool are supported, and its navigation and use are very similar to the “Aspera Client” component that is discussed here. Simply review all phases of this process, and bypass instructions that explicitly discuss obtaining, installation and licensing of the Aspera Client.

We support other Aspera products

Outside of Asperasoft's "Desktop Client", other products purchased directly from Asperasoft are also supported. Current support includes:

  • Aspera Point to Point
  • Aspera Server
  • Aspera Connect Server
  • Aspera SDK
  • Aspera Faspex (via Command-line)

Download the Aspera Client and license

You must first download the Aspera Client installable and its license. Use your Control Center username and password to access this component. If necessary, contact your Account Representative for assistance.

How to
  1. Access the Aspera page in Control Center:
  2. In the Client Downloads section, click the “Aspera Client (<Operating System>)” link for the appropriate operating system.
  3. Click the “Download License” link to obtain a license for the client.
  4. Navigate to the directory housing the downloaded files and use an applicable decompression software to decompress both the “AsperaClient_<Operating System>.zip” and “Aspera_Client_License.zip” files.

Install the client

With the client installable and license obtained, you can perform an install on your local system.

Linux (Debian/Red Hat)
  1. Run the installer via a terminal session based on the Linux distribution in use:
    • RedHat:
      $ rpm -Uvh aspera-scp-client-[version].rpm
    • Debian:
      $ dpkg -i aspera-scp-client-[version].deb
      Note: The proper administrative permissions must be active to perform the install.
  2. Follow the prompts to perform the install.
  3. With the install complete, you must now apply the License file. This can be done in one of two ways:
    • Via the Aspera Client UI:
      1. Launch the client in a terminal (as a root user):
        $ asperascp
      2. In the License window that is revealed, click the Import License File button.
      3. Navigate to the directory housing the decompressed license file.
      4. Select the license file, click OK, and click the Close button.
    • Via a Terminal Session:
      1. Open the decompressed license file and copy its contents.
      2. Create the following file, and paste your license key string into it:
        $ /opt/aspera/etc/aspera-license
      3. When finished, save and close the file.
  4. Issue the following command to verify the license:
    $ ascp -A
Mac OS X
  1. Double-click the client installer to begin the installation.
  2. Follow the prompts displayed to install the client.
  3. Launch the Aspera Client (Macintosh HD > Applications > Aspera Client).
  4. In the dialog that is revealed, click the Import License File button.
  5. Navigate to the directory housing decompressed license file. Click it to select it, and click OK.
  6. Click the Close button.
Microsoft Windows
  1. Installation and use of the Aspera Client requires that the current user be Administrator-level. To begin, right-click the install file, select Run as Administrator, and input appropriate login credentials.
  2. When prompted to Choose Setup Type, click “Typical”.
  3. In the Aspera Service Account dialog, input the following:
    • User name - Input the name of a valid, Administrator-level user for the system (i.e., the current login)
    • Password - Input the associated password for the user.
    Note: These values are not actually used when using the Aspera Client with NetStorage, but they must be defined to complete the installation.
  4. Follow the remaining prompts to complete the installation. Ensure that the “Launch Aspera Client” checkbox is deselected, to stop the client from automatically opening upon completion.
  5. Navigate to the “bin” folder within Client install directory. (For example, with a default install, this would be C:\Program Files (x86)\Aspera\Client\bin.)
  6. Locate the “asperascp.exe” file, right-click it and select “Properties”.
  7. Select the Compatibility tab, enable 'Run this program as administrator" and click the OK button.
  8. Launch the Aspera Client (Start > All Programs > Aspera > Client > Client), and input appropriate Administrator login credentials.
  9. In the dialog that is revealed, click the Import License File button.
  10. Navigate to the directory housing the decompressed license file. Click it to select it, and click OK.Click the Close button.