Translate an Error String

This tool uses the error string from the reference number to fetch a summary and log information for the error that occurred in the original request.

How to

  1. Go to > SUPPORT > Diagnostic tools.
  2. Go to Translate Error String.
  3. Paste your Error string.
    Important: Paste only the numeric part of the error string. For example, if you have: Reference #9.6f64d440.1318965461.2f2b078, paste only the alphanumeric part: 9.6f64d440.1318965461.2f2b078
  4. Click Submit.