Partial download

Sometimes an object appears to download incompletely, possibly because of content or network issues. Examine the tables below to find probable causes of a partial download and learn how to investigate them.

Important: Before you begin to troubleshoot, collect the data to troubleshoot with the View User Diagnostic Data tool.
Content issues
Cause How to
The links to the object were published before the object was put on origin server Check that the object exists on the origin server
The object does not exist on the origin server Check that the object exists on the origin server
The object is corrupt on the origin server Check that the object is not corrupt
Network issues
Cause How to
The last mile connectivity issues Check the last mile connectivity
The first mile connectivity issues Check the first mile connectivity
The object is corrupt in Akamai server cache Check that the object is not corrupt